Due to Covid the hotel is severely understaffed.
No biggie, so the rep put us on the 25th floor in a different room that had already been cleaned.
My husband and I checked in were told our room wasn’t ready. I chose the Luxor to celebrate my honeymoon because on previous visits (staying in the tower) I was more than pleased with the cleanliness of the hotel but I have to say our stay started out on a very unpleasant note.